Service Issue - ATO

Incident Report for PEXA

Resolved

We can confirm the issue impacting ATO GST forms is now resolved.

We apologise for any inconvenience this caused you and your customers.

Posted Sep 28, 2026 - 14:05 AEST

Monitoring

We can confirm the issue impacting ATO GST forms is now resolved.

We will continue to monitor.

We apologise again for the disruption this has caused you and your customers.

Posted Sep 28, 2026 - 12:43 AEST

Identified

We are aware of an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.

Posted Sep 28, 2026 - 11:51 AEST

Investigating

We are currently investigating an issue impacting ATO GST forms.

For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed.

We will provide further updates as soon as possible.

Thank you for your patience.

Posted Sep 28, 2026 - 10:47 AEST

This incident affected: Workspace Creation, Document Preparation & Lodgement Services (VIC, NSW, QLD, WA, SA, ACT, TAS, NT).