Service Issue - WA

Incident Report for PEXA

Resolved

The reported issue impacting services in WA is now resolved by PEXA. Please note, this was not an issue on PEXA's side.

Lodgement and Lodgement Verification are now operating as normal.

We apologise for any inconvenience caused to you and the buyers and sellers you represent and thank you for your patience.

Posted Mar 31, 2026 - 16:58 AEDT

Monitoring

The issue that was impacting services in WA is now resolved.

Lodgement and Lodgement Verification are now working as normal.

We apologise for any inconvenience caused to you and your customers.

Please note, this is not an issue on PEXA's side.

We thank you for your patience and will provide you with an update in an hour.

Posted Mar 31, 2026 - 15:32 AEDT

Update

The issue impacting services in WA has been identified and a fix is currently being implemented.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.

Please note, this is not an issue on PEXA's side

We will provide you with an update within the hour.

Posted Mar 31, 2026 - 15:15 AEDT

Update

Posted Mar 31, 2026 - 14:10 AEDT

Update

Posted Mar 31, 2026 - 13:14 AEDT

Identified

The issue impacting services in WA has been identified and a fix is currently being implemented.

In the meantime, Lodgement and Lodgement Verification may continue to experience delays.

Please note, this is not an issue on PEXA's side.

We will provide you with an update within the hour.

Posted Mar 31, 2026 - 12:11 AEDT

Update

We are currently investigating an issue impacting services in WA.

As a result, there may be delays with Lodgement and Lodgement Verification.

We will provide you with an update within the hour.

Thank you for your patience.

Posted Mar 31, 2026 - 11:49 AEDT

Investigating

Posted Mar 31, 2026 - 10:54 AEDT

This incident affected: Workspace Creation, Document Preparation & Lodgement Services (WA).